Combining benchmarking and practice-sharing with robust analytics, our globally leading UniForum solutions provide university leaders with data-driven insights to optimise the efficiency and effectiveness of operations, services and teaching.
UniForum comprises three effective solutions to guide strategic decision-making.
Professional Services Analytics
A global flagship benchmarking and practice-sharing solution that analyses the operational drivers of efficiency through collection of all in-house and outsourced records, providing a detailed overview of operations for university leaders.
Using robust insights and benchmarks, this insightful solution helps academic leaders understand the drivers of teaching capacity, enabling better decision-making on teaching delivery, portfolio design and workforce planning.
Evaluate the effectiveness of university administrative and support services using more than 4 million data points, leading to unique insights on where to prioritise and track improvements.
UniForum is a multi-year solution that enables professional service leaders to build the capabilities they need to drive continuous improvement within their university and supports similar universities to learn from each other. A key strength is the diversity of scale, research intensity, geography and discipline mix of members involved in the benchmarking and practice sharing.
“UniForum has benefited us through its valuable networking opportunities and by enabling objective benchmarking of costs on a like for like basis. Its structured data has provided excellent insights and prompted us to ask ourselves challenging questions about service delivery models, efficiency and effectiveness.”
Adrienne Cleland
Deputy Vice-Chancellor Operations & Registrar, University of Auckland, NZ
"UniForum supports evidence-based change that enables truly transformational and enduring efficiency and effectiveness of professional services."
Mike Shore-Nye
Senior Vice-President and Registrar & Secretary, University of Exeter, UK
“Using UniForum we have developed a greater understanding of our staff's daily roles, the benefits of which are not just about cost; it's about better structure and ensuring service capacity where needed.”
Greg Fowler
Vice-President Administration, University of Saskatchewan, Canada
“UniForum is helping us to have data driven conversations around our services so that we can work together across the university to reduce complexity and increase satisfaction.”
Aimie Chapple
Vice-President (Operations), University College London (UCL), UK
"UniForum has enabled Macquarie University to achieve improved clarity in our operational processes across faculties and portfolios, directly supporting resource allocation and service provision to our academic and student communities. "
Jonathan Wylie
Vice-President Strategy, Planning and Performance, Macquarie University, Australia
Some of the Universities we work with
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